Privacy policy.

We are committed to protecting your personal data in line with UK GDPR and the Data Protection Act 2018.

We may collect: name, email, phone, messages, project details, and basic website usage data (IP address, browser, cookies).

We use your data to respond to enquiries, deliver services, manage clients, improve our website, and meet legal obligations.

We process data under contract, legal obligation, legitimate interests, or consent where required.

We use cookies for functionality, analytics, and performance. You can disable cookies in your browser settings.

We only share data with trusted providers (hosting, analytics, email, payments) where required to operate our services.

You may request access, correction, deletion, restriction, or transfer of your data, and withdraw consent at any time.

We use secure systems, encryption, and access controls to protect your personal data.

We keep data only as long as necessary for services, legal compliance, or dispute resolution.

Free website health check: if you ask for our full report we keep your name, email address, phone number if you give one, company name, the website address you checked and its score, so that we can review the site and reply to you.

Find Your Package: if you ask for a fixed price we keep the answers you chose, the package we suggested and your name, contact details and any notes, so that we can reply and prepare your quote.

Hosting and virtual server requests: we keep your name, contact details, the plan and options you chose, your domain if you give one, and any notes, so that we can confirm a price, set up the service and send you a payment link.

Domain requests: we keep your name, contact details and the domain you want. If you ask us to register a domain, the registrant details you provide are shared with the registrar and the registry as required to register it, and the domain is registered in your name.

Meeting bookings, enquiries and chat assistants: we keep the details and messages you send us so that we can respond, and we may use conversation transcripts to improve our service.

Newsletter: if you subscribe we keep your email address, the time you subscribed and the wording you agreed to, so that we can send you occasional emails and prove your consent. Every email has a one click unsubscribe link.

We use these details only to answer your request and to provide the service you ask for, and we keep them only as long as necessary for that purpose.

For privacy requests contact DataController@K4o5.co.uk. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.